Sri Chakra Senta (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use srichakrasenta.com (the “Website”).
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
By using our Website or voluntarily providing your information through our contact, enquiry, consultation, or other forms, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with our Website, we may collect the following information:
A. Information You Provide Directly
When you contact us, request a consultation, submit an enquiry, or otherwise communicate with us, you may provide:
- Full name
- Email address
- Telephone or mobile number
- Date of birth
- Time of birth
- Place of birth
- Location or address information that you voluntarily provide
- Consultation or service preferences
- Messages, questions, or other information you submit to us
- Any other information you voluntarily choose to provide
Some information, such as date, time, and place of birth, may be requested because it is relevant to astrology-related consultation services.
Please do not provide information that is unnecessary for your enquiry.
2. Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically, depending on the technologies and services enabled on the Website.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website or page
- Approximate usage and interaction information
- Website performance and diagnostic information
This information may be used for website security, functionality, analytics, troubleshooting, and improving our Website.
3. Cookies and Similar Technologies
Our Website may use cookies and similar technologies.
Cookies are small files stored on your device that can help websites remember preferences, understand website usage, improve functionality, and provide a better user experience.
We may use:
- Essential cookies required for the Website to function
- Preference or functionality cookies
- Analytics cookies
- Security-related cookies
- Third-party cookies where applicable
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
Where required by applicable law, we will seek appropriate consent before using non-essential cookies or similar technologies.
4. How We Use Your Information
We may use personal information for purposes including:
- Responding to enquiries and messages
- Scheduling or managing consultations
- Providing requested astrology or related consultation services
- Communicating with you about your enquiry or consultation
- Understanding your service requirements
- Improving our Website and services
- Maintaining website security
- Detecting and preventing misuse, fraud, or unauthorized activity
- Maintaining business and service records
- Complying with applicable legal obligations
- Sending service-related communications
- Sending promotional or informational communications where permitted and, where required, with your consent
We will use personal information only for legitimate and specified purposes appropriate to the circumstances in which it was collected.
5. Astrology and Consultation Information
If you choose to use our astrology or consultation services, you may voluntarily provide information such as your date of birth, time of birth, place of birth, or other information relevant to your consultation.
This information may be used to prepare or provide the requested consultation.
We do not require you to disclose information that is not reasonably necessary for the service you are requesting.
Astrology and spiritual consultation services are provided for personal, cultural, spiritual, and informational purposes and should not be treated as a substitute for professional medical, legal, financial, or other regulated professional advice.
6. How We Share Information
We do not sell or rent your personal information to third parties.
We may disclose or provide access to personal information where reasonably necessary to:
- Website hosting and technical service providers
- Website maintenance and development providers
- Email or communication service providers
- Appointment or booking service providers, if used
- Analytics and website-performance providers
- Payment or transaction service providers, if applicable
- Professional advisers or service providers assisting our business
- Government authorities, courts, regulators, or law-enforcement agencies where legally required
- Protect our legal rights, Website, users, or property
Where third-party service providers process information on our behalf, we seek to use appropriate contractual or other safeguards as applicable.
7. Payment Information
If payments are accepted through our Website or through a third-party payment provider, payment information may be processed directly by the relevant payment service provider.
We generally do not store complete credit-card, debit-card, banking, or other payment credentials on our own Website unless expressly stated otherwise.
You should review the privacy policy and terms of the payment provider you use.
8. Third-Party Services and Links
Our Website may contain links to third-party websites, social-media platforms, payment providers, booking services, translation services, analytics tools, or other external services.
These third parties may collect and process information according to their own privacy policies.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.
We encourage you to review the privacy policy of any third-party service before providing information to it.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements, maintaining security, and complying with legal or regulatory obligations.
When personal information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal requirements.
10. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
Depending on the circumstances, security measures may include:
- Secure website connections
- Access controls
- Password protection
- Restricted access to personal information
- Website and server security measures
- Regular maintenance and security updates
However, no method of transmission or electronic storage can be guaranteed to be completely secure. You provide information at your own risk, and we encourage you to use appropriate security practices when communicating with us online.
11. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
- Request information about personal data we process about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Request information about how your personal information is being used
- Raise a privacy-related concern or complaint
Where consent is the basis for processing, applicable Indian data-protection law provides for withdrawal of consent, subject to the legal framework and consequences applicable to that withdrawal.
To exercise an applicable privacy right, please contact us using the details provided in the Contact Us section below.
We may need to verify your identity before processing certain requests.
12. Children’s Privacy
Our Website is not specifically directed toward children.
We do not knowingly request or collect personal information from children except where such collection is permitted by applicable law and appropriate consent or authorization has been obtained.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
13. International Data Transfers
Some third-party service providers used by the Website may process or store information on servers located outside India.
Where personal information is transferred or processed outside India, we will take steps required by applicable law and use appropriate safeguards where applicable.
14. Communications
If you contact us through the Website, email, telephone, messaging services, or another communication channel, we may retain relevant communication records for customer service, consultation management, record-keeping, security, and legal purposes.
If we send promotional communications, you may request to stop receiving them where applicable.
Service-related communications that are necessary to respond to an enquiry or provide a requested service may still be sent.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Website, services, technology, legal requirements, or privacy practices.
When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.
We encourage you to review this page periodically.
16. Governing Law
This Privacy Policy is intended to operate in accordance with applicable laws and regulations of India.
Any legal matters relating to this Privacy Policy or the Website will be subject to applicable Indian law and the jurisdiction of the appropriate courts, subject to applicable law.
17. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a privacy-related concern, please contact us:
Sri Chakra Senta
Website: srichakrasenta.com
Email: info.srichakrasenta@gmail.com
Phone: +91 8072 258 751
Business Address: 22, F1, City Homes Panchavati Soundarajan Street , T nagar Chennai 17